Shipping policy
Last updated: [Insert date]
Thank you for shopping with RYAMANS. All our products are made to order. This Shipping Policy explains how orders are processed and delivered.
By placing an order, you agree to the terms below.
1. Order Processing Time
All RYAMANS products are printed on demand.
Processing time: 2–5 business days
Orders are not processed on Sundays or public holidays
Large order volumes may require additional processing time
Processing time is separate from shipping time.
Once production begins, the order cannot be changed or cancelled.
2. Shipping Time
Estimated delivery after dispatch:
Metro cities: 3–7 business days
Non-metro locations: 5–10 business days
Remote areas: may take longer
Delivery timelines are estimates only and not guaranteed.
3. Shipping Charges
Shipping charges (if applicable) are shown at checkout.
These charges are:
Non-refundable
Based on delivery location and package weight
Free shipping promotions may be offered at our discretion.
4. Tracking Information
Once your order ships:
A tracking link will be sent via email/SMS
Customers are responsible for monitoring shipment status
If tracking shows “delivered,” RYAMANS is not responsible for lost or stolen packages.
Customers must contact the courier directly in such cases.
5. Delivery Delays
RYAMANS is not responsible for delays caused by:
Courier service disruptions
Weather conditions
Government restrictions
Strikes or logistics issues
Incorrect address provided by customer
Delays do not qualify for refunds.
6. Incorrect Address Policy
Customers are responsible for providing accurate delivery details.
If an order is returned due to:
Incorrect address
Failed delivery attempts
Customer unavailable
The customer must pay re-shipping charges.
We are not liable for orders lost due to incorrect address submission.
7. Partial Deliveries
Orders containing multiple items may arrive separately depending on production and warehouse availability.
This is normal and not a reason for refund.
8. International Shipping (if applicable)
Customs duties, taxes, or import fees are the customer’s responsibility.
RYAMANS is not responsible for customs delays or additional charges.
9. Legal Compliance
This shipping policy operates in accordance with applicable provisions of the Consumer Protection Act, 2019 (India).
Nothing in this policy limits statutory consumer rights.
10. Contact Information
Shipping support: [your email]
Response time: 24–48 business hours